Terms of Use

Updated on May 20, 2023.

The ArriveAcademy mission is to enrich lives through education. We make it possible for anyone, wherever located, to produce or distribute (in the case of instructors), and access educational content (in the case of students) in order to facilitate learning. We believe that the best method to provide our users with worthwhile educational content is through our marketplace model. To make our platform and services secure for you, us, and the community of students and instructors, we need rules. All of your actions on the ArriveAcademy website, ArriveAcademy mobile applications, and any connected services (“Services”) are subject to these Terms.

1. Accounts

You need an account for most activities on our platform. Keep your password somewhere safe, because you are responsible for all activity associated with your account. If you suspect someone else is using your account, let us know by contacting our Support Team. You must have reached the age of consent for online services in your legal jurisdiction in order to use ArriveAcademy (and at least 18 years of age to open an account — see below).

When setting up and maintaining your account, you must provide and continue to provide accurate and complete information, including a valid email address. You have complete responsibility for your account and everything that happens on your account, including for any harm or damage (to us or anyone else) caused by someone using your account without your permission. This means that you need to be careful with your password. You may not transfer your account to someone else or use someone else’s account. If you contact us to request access to an account, we will not grant you such access unless you can provide us with the information that we need to prove you are the owner of that account. In the event of the death of a user, the account of that user will be closed.

You may not share your account login credentials with anyone else. You are responsible for what happens with your account and ArriveAcademy will not intervene in disputes between students or instructors who have shared account login credentials. You must notify us immediately upon learning that someone else may be using your account without your permission (or if you suspect any other breach of security) by contacting our Support Team. We may request some information from you to confirm that you are indeed the owner of your account.

Students and instructors must be at least 18 years of age to create an account on ArriveAcademy and use the Services. If you are younger than 18 but above the required age for consent to use online services where you live (for example, 13 in the US or 16 in Ireland), you may not set up an account, but we encourage you to invite a parent or guardian to open an account and help you access content that is appropriate for you. If you are below this age of consent to use online services, you may not create an ArriveAcademy account. If we discover that you have created an account that violates these rules, we will terminate your account. Under our Instructor Terms, you may be requested to verify your identity before you are authorized to submit content for publication on ArriveAcademy.

2. Enrollment and Lifetime Access

When you enroll in a course or other content, you get a license from us to view it via the ArriveAcademy Services and for no other use. Do not try to transfer or resell content in any way. We generally grant you a lifetime access license, except when we must disable the content because of legal or policy reasons or for enrollments via Subscription Plans.

Under our Instructor Terms, when instructors publish content on ArriveAcademy, they grant ArriveAcademy a license to offer a license for the content to students. This means that we have the right to sublicense the content to enrolled students.

As a student, when you enroll in a course or other content (whether free or paid), you are getting a license from ArriveAcademy to view the content via the ArriveAcademy platform and Services, and ArriveAcademy is the licensor of record. In other words, content is licensed — and not sold — to you. This license does not give you any right to resell the content in any manner (including by sharing account information with a purchaser or illegally downloading the content and sharing it on another site). In legal terms, ArriveAcademy grants you (as a student) a limited, non-exclusive, non-transferable license to access and view the content for which you have paid all required fees, solely for your personal, non-commercial, educational purposes through the Services, in accordance with these Terms and any conditions or restrictions associated with the particular content or feature of our Services. All other uses are expressly prohibited. You may not reproduce, redistribute, transmit, assign, sell, broadcast, rent, share, lend, modify, adapt, edit, create derivative works of, sublicense, or otherwise transfer or use any content unless we give you explicit permission to do so in a written agreement signed by an ArriveAcademy authorized representative. This equally applies to content you can access via any of our mobile or TV applications.

We generally give a lifetime access license to our students when they enroll in a course or other content. However, we reserve the right to revoke any license to access and use any content at any point in time in the event we decide or are obligated to disable access to the content due to legal or policy reasons. This lifetime access license does not apply to enrollments via Subscription Plans or to add-on features and services associated with the course or other content you enroll in. For example, instructors may decide at any time to no longer provide teaching assistance or Q&A services in association with the content. To be clear, the lifetime access is to the course content but not to the instructor.

Instructors may not grant licenses to their content to students directly, and any such direct license shall be null and void and a violation of these Terms.

3. Payments, Credits, and Refunds

When you make a payment, you agree to use a valid payment method. If you aren’t happy with your content, ArriveAcademy offers a 30-day refund or credit for most content purchases.

3.1 Pricing

The prices of content on ArriveAcademy are determined based on the Instructor Terms and our Promotions Policy. In some instances, the price of content offered on the ArriveAcademy website may not be exactly the same as the price offered on our mobile or TV applications (due to mobile platform providers’ pricing systems and policies in respect of sales and promotions).

We occasionally run promotions and sales for our content, in which case certain content will be available for a limited time at discounted prices. The price applicable to the content will be the price at the time you complete your purchase of the content (at checkout). Any price offered for particular content may also be different when you are logged into your account from the price available to users who aren’t registered or logged in, because some of our promotions are available only to new users.

If you are logged into your account, the listed currency you see is based on your location when you created your account. If you are not logged into your account, the price and currency are based on the country where you are located. We do not enable users to see pricing in other currencies.

If you are a student located in a country where use and sales tax, goods and services tax, or value added tax is applicable to consumer sales, we are responsible for collecting and remitting that tax to the proper tax authorities. Depending on your location, the price you see may include such taxes, or the tax may be added at checkout.

3.2 Payments

You agree to pay the fees for content that you purchase, and you authorize us to charge your debit or credit card, or process other means of payment (such as Boleto, SEPA, direct debit, or mobile wallet) for those fees. ArriveAcademy works with payment service providers to offer you the most convenient payment methods in your country and to keep your payment information secure. We may update your payment methods using information provided by our payment service providers. Check our Privacy Policy for more details.

When you make a purchase, you agree not to use an invalid or unauthorized payment method. If your payment method fails and you still get access to the content you are enrolling in, you agree to pay us the corresponding fees within thirty (30) days of notification from us. We reserve the right to disable access to any content for which we have not received adequate payment.

3.3 Refunds and Refund Credits

If the content you purchased is not what you were expecting, you can request (within 30 days of your purchase of that content) that ArriveAcademy apply a refund to your account. This refund option does not apply to Subscription Plan purchases, which are covered in Section 8.4 below. We reserve the right to apply your refund as a refund credit or a refund to your original payment method, at our discretion, depending on capabilities of our payment service providers, the platform from which you purchased your content (website, mobile or TV app), and other factors. Generally, no refund is due to you if you request it after the 30-day guarantee time limit has passed. However, if the content you previously purchased is disabled for legal or policy reasons, you are entitled to a refund beyond this 30-day limit. ArriveAcademy also reserves the right to refund students beyond the 30-day limit in cases of suspected or confirmed account fraud.

To request a refund, follow the steps given here. As detailed in the Instructor Terms, instructors agree that students have the right to receive these refunds.

If we decide to issue refund credits to your account, they will be automatically applied towards your next content purchase on our website, but can’t be used for purchases in our mobile or TV applications. Refund credits may expire if not used within the specified period and have no cash value in each case, unless otherwise required by law.

At our discretion, if we believe you are abusing our refund policy, such as if you have consumed a significant portion of the content that you want to get refunded, or if you have previously received a refund for the content, we reserve the right to deny your refund, restrict you from other future refunds, ban your account, and/or restrict all future use of the Services. If we ban your account or disable your access to the content due to your violation of these Terms or our Trust & Safety Guidelines, you will not be eligible to receive a refund. Additional information on our refund policy is available here.

3.4 Gift and Promotional Codes

ArriveAcademy or our partners may offer gift and promotional codes to students. Certain codes may be redeemed for gift or promotional credits applied to your ArriveAcademy account, which then may be used to purchase eligible content on our platform (subject to the terms included with your codes). Other codes may be directly redeemable for specific content. Gift and promotional credits cannot be used for purchases in our mobile or TV applications.

These codes and credits, as well as any promotional value linked to them, may expire if not used within the period specified in your ArriveAcademy account. Gift and promotional codes offered by ArriveAcademy may not be refunded for cash, unless otherwise specified in the terms included with your codes or as required by law. Gift and promotional codes offered by a partner are subject to that partner’s refund policies. If you have multiple saved credit amounts, ArriveAcademy may determine which of your credits to apply to your purchase. Check our Support Page and any terms included with your codes for more details.

4. Content and Behavior Rules

You can only use ArriveAcademy for lawful purposes. You are responsible for all the content that you post on our platform. You should keep the reviews, questions, posts, courses, and other content you upload in line with our Trust & Safety Guidelines as well as the law, and you must respect the intellectual property rights of others. We can ban your account for repeated or major offenses. If you think someone is infringing your copyright on our platform, let us know.

You may not access or use the Services or create an account for unlawful purposes. Your use of the Services and behavior on our platform must comply with all applicable laws or regulations of your legal jurisdiction. You are solely responsible for the knowledge of, and compliance with, such laws and regulations.

If you are a student, the Services enable you to ask questions to the instructors of content for which you are enrolled and to post reviews of content. In certain cases, the instructor may invite you to submit content as “homework” or tests. Do not post or submit anything that is not yours.

If you are an instructor, you can submit content for publication on the platform, and you can also communicate with the students who have enrolled in your courses or other content. In both cases, you must abide by the law and respect the rights of others: you cannot post any course, question, answer, review, or other content that violates applicable local or national laws or regulations of your legal jurisdiction. You are solely responsible for any courses, content, and actions you post or take via the platform and Services and their consequences. Make sure you understand all the copyright restrictions set forth in the Instructor Terms before you submit any content for publication on ArriveAcademy.

If we receive notice that your course or content violates the law or the rights of others, if we discover that your content or behavior violates our Trust & Safety Guidelines, or if we believe your content or behavior is unlawful, inappropriate, or objectionable (for example, if you impersonate someone else), we may remove your content from our platform. ArriveAcademy complies with copyright laws; check our Intellectual Property Policy for more details.

ArriveAcademy has discretion in enforcing these Terms and our Trust & Safety Guidelines. We may restrict or terminate your permission to use our platform and Services, or ban your account at any time, with or without notice, for any or no reason, including for any violation of these Terms: (i) if you fail to pay any fees when due; (ii) for fraudulent chargeback requests; (iii) upon the request of law enforcement or government agencies; (iv) for extended periods of inactivity; (v) for unexpected technical issues or problems; (vi) if we suspect that you have engaged or are engaging in fraudulent or illegal activities; or (vii) for any other reason in our sole discretion. Upon any such termination, we may delete your account and content, and we may prevent you from further access to the platforms and use of our Services. Your content may still be available on the platforms even if your account is terminated or suspended. You agree that we will have no liability to you or any third-party for termination of your account, removal of your content, or blocking of your access to our platforms and services.

If a user has published content that infringes your copyright or trademark rights, please let us know. Our Instructor Terms require our instructors to follow the law and respect the intellectual property rights of others. For more details on how to file a copyright or trademark infringement claim with us, see our Intellectual Property Policy.

5. ArriveAcademy’s Rights to Content You Post

You retain ownership of content you post to our platform, including your courses. We are allowed to share your content with anyone through any media, including promoting it via advertising on other websites.

The content you post as a student or instructor (including courses) remains yours. By posting courses and other content, you allow ArriveAcademy to reuse and share it, but you do not lose any ownership rights you may have over your content. If you are an instructor, be sure to understand the content licensing terms that are detailed in the Instructor Terms.

When you post content, comments, questions, or reviews, and when you submit to us ideas and suggestions for new features or improvements, you authorize ArriveAcademy to use and share this content with anyone, distribute it, and promote it on any platform and in any media, and to make modifications or edits to it as we see fit.

In legal language, by submitting or posting content on or through the platforms, you grant us a worldwide, non-exclusive, royalty-free license (with the right to sublicense) to use, copy, reproduce, process, adapt, modify, publish, transmit, display, and distribute your content (including your name and image) in any and all media or distribution methods (existing now or later developed). This includes making your content available to other companies, organizations, or individuals who partner with ArriveAcademy for the syndication, broadcast, distribution, or publication of content on other media, as well as using your content for marketing purposes. You also waive any rights of privacy, publicity, or other rights of a similar nature applicable to all these uses, to the extent permissible by law. You represent and warrant that you have all the rights, power, and authority necessary to authorize us to use any content that you submit. You also agree to all such uses of your content with no compensation paid to you.

6. Using ArriveAcademy at Your Own Risk

Anyone can use ArriveAcademy to create and publish content, and we enable instructors and students to interact for teaching and learning. Like other platforms where people can post content and interact, some things can go wrong, and you use ArriveAcademy at your own risk.

Our platform model means we do not review or edit the content for legal issues, and we are not in a position to determine the legality of content. We do not exercise any editorial control over the content that is available on the platform and, as such, do not guarantee in any manner the reliability, validity, accuracy, or truthfulness of the content. If you access content, you rely on any information provided by an instructor at your own risk.

By using the Services, you may be exposed to content that you consider offensive, indecent, or objectionable. ArriveAcademy has no responsibility to keep such content from you and no liability for your access to or enrollment in any course or other content, to the extent permitted by law. This also applies to any content relating to health, wellness, and physical exercise. You acknowledge the inherent risks and dangers in the strenuous nature of these types of content, and by accessing such content, you choose to assume those risks voluntarily, including the risk of illness, bodily injury, disability, or death. You assume full responsibility for the choices you make before, during, and after your access to the content.

When you interact directly with a student or an instructor, you must be careful about the types of personal information that you share. While we restrict the types of information instructors may request from students, we do not control what students and instructors do with the information they obtain from other users on the platform. You should not share your email or other personal information about you for your safety.

We do not hire or employ instructors, nor are we responsible or liable for any interactions involved between instructors and students. We are not liable for disputes, claims, losses, injuries, or damage of any kind that might arise out of or relate to the conduct of instructors or students.

When you use our Services, you will find links to other websites that we do not own or control. We are not responsible for the content or any other aspect of these third-party sites, including their collection of information about you. You should read and understand the terms and conditions applicable to those sites, as well as their privacy policies.

7. ArriveAcademy’s Rights

We own the ArriveAcademy platform and Services, including the website, present or future applications and services, and things like our logos, API, code, and content created by our employees. You cannot tamper with those or use them without authorization.

All right, title, and interest in and to the ArriveAcademy platform and Services, including our website, our existing or future applications, our APIs, databases, and the content our employees or partners submit or provide through our Services (but excluding content provided by instructors and students), are and will remain the exclusive property of ArriveAcademy and its licensors. Our platforms and services are protected by copyright, trademark, and other laws of both the United States and foreign countries. Nothing gives you the right to use the ArriveAcademy name or any of the ArriveAcademy trademarks, logos, domain names, and other distinctive brand features. Any feedback, comments, or suggestions you may provide regarding ArriveAcademy or the Services is entirely voluntary, and we will be free to use such feedback, comments, or suggestions as we see fit and without any obligation to you.

You may not do any of the following while accessing or using the ArriveAcademy platform and Services:

  • Access, tamper with, or use non-public areas of the platform (including content storage), ArriveAcademy’s computer systems, or the technical delivery systems of ArriveAcademy’s service providers;
  • Disable, interfere with, or try to circumvent any of the features of the platforms related to security or probe, scan, or test the vulnerability of any of our systems;
  • Copy, modify, create a derivative work of, reverse engineer, reverse assemble, or otherwise attempt to discover any source code of or content on the ArriveAcademy platform or Services;
  • Access or search, or attempt to access or search, our platform by any means (automated or otherwise) other than through our currently available search functionalities that are provided via our website, mobile applications, or API (and only pursuant to those API terms and conditions). You may not scrape, spider, use a robot, or use other automated means of any kind to access the Services; and,
  • In any way use the Services to send altered, deceptive, or false source-identifying information (such as sending email communications falsely appearing as ArriveAcademy), interfere with or disrupt (or attempt to interfere with or disrupt) the access of any user, host, or network, including without limitation, sending a virus, overloading, flooding, spamming, or mail-bombing the platforms or services, or in any other manner interfering with or creating an undue burden on the Services.

8. Subscription Terms

This section covers additional terms that apply to your use of our subscription-based collections as a student (“Subscription Plans”). By using a Subscription Plan, you agree to the additional terms in this section. Note that the use of ArriveAcademy Business is not subject to these Terms, but is instead governed by the agreement between ArriveAcademy and the subscribing organization.

8.1 Subscription Plans

During your subscription to a Subscription Plan, you get a limited, non-exclusive, non-transferable license from us to access and view the content included in that Subscription Plan via the Services. With the exception of the lifetime access license grant, the terms included in the “Content Enrollment and Lifetime Access” section above apply to enrollments via Subscription Plans.

Your Subscription Plan may also include access to interactive environments, such as workspaces (“Interactive Sessions”). Interactive Sessions may be provided by a third-party, subject to its own agreement or terms and conditions, and subject to usage limitations outlined on our Support Page. You are responsible for complying with the terms and conditions of any third-party service provider.

The subscription that you purchase or renew determines the scope, features, and price of your access to a Subscription Plan. You may not transfer, assign, or share your subscription with anyone else.

We reserve the right to revoke any license to use the content in our Subscription Plans for legal or policy reasons at any time and at our sole discretion, such as if we no longer have the right to offer the content through a Subscription Plan. Additional information on our right to revoke is included in the “Content Enrollment and Lifetime Access” section.

8.2 Account Management

You may cancel your subscription by following the steps outlined on our Support Page. If you cancel your subscription to a Subscription Plan, your access to that Subscription Plan will automatically end on the last day of your billing period. On cancellation, you will not be entitled to receive a refund or credit of any fees already paid for your subscription, unless otherwise required by applicable law. For clarity, cancellation of a subscription does not terminate your ArriveAcademy account.

8.3 Free Trials & Renewals

Your subscription may start with a free trial. The duration of the free trial period will be specified during sign-up. ArriveAcademy determines free trial eligibility at our sole discretion and may limit access, eligibility, or duration. We reserve the right to terminate the free trial and suspend your subscription if we determine that you are not eligible.

We will charge the subscription fee for your next billing cycle at the end of the free trial period. Your subscription will automatically renew according to your subscription settings (e.g., monthly or annually) unless you cancel your subscription prior to the end of the free trial period. For more information on how to view applicable fees and dates of your free trial period, visit our Support Page.

8.4 Payments and Billing

The subscription fee will be listed at the time of your purchase. You can visit our Support Page to learn more about where to find the fees and dates applicable to your subscription. We may also be required to add taxes to your subscription fee as described in the “Payments, Credits, and Refunds” section above. Payments are non-refundable, and there are no refunds or credits for partially used periods, unless otherwise required by law. Depending on where you are located, you may qualify for a refund. See our Refund Policy for Subscription Plans for additional information.

To subscribe to a Subscription Plan, you must provide a payment method. By subscribing to a Subscription Plan and providing your billing information during checkout, you grant us and our payment service providers the right to process payment for the then-applicable fees (including taxes) via the payment method we have on record for you. At the end of each subscription term, we will automatically renew your subscription for the same length of the term and process your payment method for payment of the then-applicable fees and taxes.

In the event that we update your payment method using information provided by our payment service providers (as described in the “Payments, Credits, and Refunds” section above), you authorize us to continue to charge the then-applicable fees and taxes to your updated payment method.

If we are unable to process payment through the payment method we have on file for you, or if you file a chargeback disputing charges made to your payment method and the chargeback is granted, we may suspend or terminate your subscription.

We reserve the right to change our Subscription Plans or adjust pricing for our Services at our sole discretion. Any price changes or changes to your subscription will take effect following notice to you, except as otherwise required by law.

8.5 Interactive Session Restrictions

You may not do any of the following while accessing or using the Interactive Sessions:

  • Use the Interactive Sessions for any purpose other than to perform the activities as instructed by ArriveAcademy’s labs;
  • Provide web, database, or forum access, or engage in cryptocurrency mining, on or through the Interactive Sessions;
  • Exceed the usage limitations outlined on our Support Page;
  • Access or use the Interactive Sessions in any commercial production environment;
  • Take any action in the Interactive Sessions that results in a disruption or interference with our Services or the stability of our infrastructure; or,
  • Use any data or information other than simulated, anonymous, non-personal, non-live data or information when accessing or using the Interactive Sessions.

These restrictions are in addition to those listed elsewhere in these Terms, including in the “Content and Behavior Rules” and “ArriveAcademy’s Rights” sections above.

8.6 Subscription Disclaimers

We make no guarantees as to the availability of any specific content in any Subscription Plan or as to any minimum amount of content in any Subscription Plan. At any point in the future, we reserve the right to offer or cease to offer additional features to any Subscription Plan or to otherwise modify or terminate a Subscription Plan at our sole discretion. We have no responsibility to preserve or store the content inputted by you in connection with your use of any Subscription Plan.

These disclaimers are in addition to those listed in the “Disclaimers” section below.

9. Legal Terms Not Covered Elsewhere

These Terms are like any other contract, and they include important information outlining the legal relationship between us and you.

9.1 Binding Agreement

You agree that by registering, accessing, or using our Services, you are agreeing to enter into a legally binding contract with ArriveAcademy. If you do not agree to these Terms, do not register, access, or otherwise use any of our Services.

If you are an instructor accepting these Terms and using our Services on behalf of a company, organization, government, or other legal entity, you represent and warrant that you are authorized to do so.

Any version of these Terms in a language other than English is provided for convenience, and you understand and agree that the English version will control if there is any conflict between them.

These Terms (including any agreements and policies linked from these Terms) constitute the entire agreement between you and us (which include, if you are an instructor, the Instructor Terms and the Promotions Policy).

If any part of these Terms is found to be invalid or unenforceable by applicable law, then that provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision, and the remainder of these Terms will continue in effect.

Even if we are delayed in exercising our rights or fail to exercise a right in one case, it does not mean that we waive our rights under these Terms. Therefore, we may decide to enforce them in the future. If we decide to waive any of our rights in a particular instance, it does not mean that we waive our rights generally or in the future.

The following sections shall survive the expiration or termination of these Terms: Sections 2 (Content Enrollment and Lifetime Access), 5 (ArriveAcademy’s Rights to Content You Post), 6 (Using ArriveAcademy at Your Own Risk), 7 (ArriveAcademy’s Rights), 8.5 (Subscription Disclaimers), 9 (Legal Terms Not Covered Elsewhere), and 10 (Dispute Resolution, Governing Law and Jurisdiction).

9.2 Disclaimers

It may happen that our platform is down, either for planned maintenance or because something goes wrong. It may happen that one of our instructors is making misleading statements in their content. It may also happen that we encounter security issues. These are just examples. You accept that you will not have any recourse against us in any of these types of cases or similar events. In more formal, legal language: the Services and their content are provided on an “as is” and “as available” basis. We (and our affiliates, suppliers, partners, and agents) make no representations or warranties about the suitability, reliability, availability, timeliness, security, lack of errors, or accuracy of the Services or their content and expressly disclaim any warranties or conditions (express or implied), including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We (and our affiliates, suppliers, partners, and agents) make no warranty that you will obtain specific results from the use of the Services.

Your use of the Services (including any content) is entirely at your own risk, to the maximum extent permitted by law.

We may decide to cease making available certain features of the Services at any time and for any reason. Under no circumstances will ArriveAcademy or its affiliates, suppliers, partners, or agents be held liable for any damages due to such interruptions or lack of availability of such features.

We are not responsible for the delay or performance failure of any of the Services caused by events beyond our reasonable control, such as war, sabotage, natural disaster, electrical, Internet, or telecommunication outages, or government restrictions.

9.3 Limitation of Liability

There are risks inherent in using our Services. For example, if you access health and wellness content like yoga and you injure yourself. You fully accept these risks, and you agree that you will have no recourse to seek damages against us even if you suffer loss or damage from using our platform and Services. To the extent permitted by law, we (and our group companies, suppliers, partners, and agents) will not be liable for any indirect, incidental, punitive, or consequential damages (including loss of data, revenue, profits, or business opportunities or personal injury/death), whether arising in contract, warranty, tort, product liability, or otherwise, even if we have been advised of the possibility of damages in advance. Our liability (and the liability of each of our group companies, suppliers, partners, and agents) to you or any third parties under any circumstance is limited to the greater of: (i) $100; or, (ii) the amount you have paid us in the twelve (12) months immediately before the event giving rise to your claim(s).

9.4 Indemnification

If you behave in a way that gets us into legal trouble, we may exercise legal recourse against you. You agree to indemnify, defend (if we so request), and hold harmless ArriveAcademy, our group companies, and their officers, directors, suppliers, partners, and agents from and against any third-party claims, demands, losses, damages, or expenses (including reasonable attorney fees) arising from: (i) the content you post or submit; (ii) your use of the Services; (iii) your violation of these Terms; or (iv) your violation of any rights of a third party. Your indemnification obligation will survive the termination of these Terms and your use of the Services.

9.5 Legal Actions and Notices

No action, regardless of form, arising out of or relating to this agreement may be brought by either party more than one (1) year after the cause of action has accrued, except where this limitation cannot be imposed by law.

Any notice or other communication to be given hereunder will be in writing and given by registered or certified mail (return receipt requested), or by email. If by email, we will use the email address associated with your account, and you must use: support@arrive.academy

9.6 Relationship Between Us

You and we agree that no joint venture, partnership, employment, contractor, or agency relationship exists between us.

9.7 No Assignment

You may not assign or transfer these Terms (or the rights and licenses granted under them). For example, if you registered an account as an employee of a company, your account cannot be transferred to another employee. We may assign these Terms (or the rights and licenses granted under them) to another company or person without restriction. Nothing in these Terms confers any right, benefit, or remedy on any third-party person or entity. You agree that your account is non-transferable and that all rights to your account and other rights under these Terms terminate upon your death.

9.8 Sanctions and Export Laws

You warrant that you (as an individual or as a representative of any entity on whose behalf you use the Services) are not located in, or a resident of, any country that is subject to government trade sanctions or embargoes. You also warrant that you are not a person or entity that is named on any government ‘specially designated national’ or ‘denied-party’ list. If you become subject to such a restriction during the term of any agreement with ArriveAcademy, you will notify us within 24 hours, and we will have the right to terminate any further obligations to you, effective immediately and with no further liability to you (but without prejudice to your outstanding obligations to ArriveAcademy).

You may not access, use, export, re-export, divert, transfer, or disclose any portion of the Services or any related technical information or materials, directly or indirectly, in violation of any applicable export-control and/or trade sanction laws, rules, and regulations. You agree not to upload any content or technology (including information on encryption) whose export is specifically controlled under such laws.

10. Dispute Resolution, Governing Law, and Jurisdiction

If you have a dispute with ArriveAcademy, we encourage you to first contact our Support Team to attempt to resolve the issue in a mutually agreeable manner. If our efforts to resolve the dispute are not successful, and you wish to pursue the matter further through formal processes, you may file a claim with a court or tribunal of competent jurisdiction located in British Columbia, Canada, or with an impartial arbitration service acceptable to ArriveAcademy and located in British Columbia, Canada. You agree that no other court, tribunal, or arbitration service shall have jurisdiction to hear or decide your dispute with ArriveAcademy.

Regardless of your location, legal disputes involving ArriveAcademy shall be decided solely in accordance with the statutes, regulations, precedents, and legal customs prevailing in British Columbia, Canada, as recognized by the courts of competent jurisdiction located there. At the discretion of ArriveAcademy, such disputes may be decided by an impartial arbitration service located in British Columbia, Canada, instead of a formal court of law and equity. In the event of arbitration, the arbitrator’s decision will be final and binding on all parties and shall not be subject to appeal or review by any other tribunal, court, arbitration service, or similar authority. The principle of res judicata shall fully apply.

You agree not to participate in any class action claim against us for any reason, in any jurisdiction.

11. Updating These Terms

ArriveAcademy reserves the right to modify and make changes to these Terms at any time, in its sole discretion, to clarify practices or reflect new or different practices, such as the addition of new features. If there are any material changes to the Terms, we will notify you using prominent means, such as sending an email notice to the email address associated with your account or posting a notice through our Services. The modifications will take effect on the day they are posted unless otherwise stated.

By continuing to use our Services after the changes become effective, you indicate your acceptance of the modified Terms. Any revised Terms will supersede all previous versions.

12. How to Contact Us

If you have any questions, concerns, or feedback about our Services, the best way to contact us is by reaching out to our Support Team. We value your input and are here to assist you.