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Confidence on Zoom: Tips and Tools to Look Like a Pro

Everything you need to be at ease with the technology + ready to speak and present yourself with authenticity on Zoom.
Alexa Fischer
2,128 students enrolled
English [CC]
How to confidently present yourself for any on-camera meeting or video interview!
Undo sneaky, negative thoughts that perpetuate insecurity about being seen.
Make sure your brand and signature voice come through - even on video conference calls!
Build more confidence in your public speaking and presentation skills.
Connect your business goals to the evolution of remote learning and Zoom technology.
Find out the best camera, lighting and sound / microphone basics for video events!
Make your background tell the story of who you are - express yourself with best camera set-up.
How to connect with an audience AS IF you’re still in-person, or in-the-room with them.
Feel comfortable making a great first impression while navigating Zoom technology effortlessly!

It’s time to get past any story you’ve told about the limits of technology – and become confident at connecting deeply – even through the screen.

Look, I get it – in a world full of Zoom meetings, video interviews, and video content – it’s easy to feel like you’re just not one of “those” people.

You know, the ones who are natural on camera – they look bright, sound smooth, and somehow always appear at the most flattering angle…

Not you – you think your voice sounds weird, you never know what to say, you click the wrong buttons, and you’re just not good at navigating the technology.

(Let’s tell the truth – awkwardness on Zoom is a pandemic of its own, at this point!)

Or maybe you feel fine feeling your way around the Zoom app – but you default to camera OFF mode, for fear of being seen not looking your best. You’re there, but you don’t feel you look “ready.”

Or maybe you settle for an average, dimly lit angle, and you DO hop on video… but then when you’re called on, you just don’t know what to say. You stumble and stare at yourself, feeling self-conscious and awkward at best, and unprepared or embarrassed at worst.

The truth is – no one’s naturally great on camera. It takes practice.

Confidence on Zoom is designed to give you everything you need to be at ease with the technology – and ready to speak and present yourself beautifully in the age of video calling.

In this course, you’ll learn how to:

  • Confidently present yourself for any on-camera meeting or video interview!

  • Undo sneaky, negative thoughts that perpetuate insecurity about being seen.

  • Make sure your brand and signature voice comes through – even on video conference calls!

  • Build more confidence in your public speaking and presentation skills.

  • Connect your business goals to the evolution of remote learning and Zoom technology.

  • Find out the best camera, lighting, and sound/microphone basics for video events!

  • Make your background tell the story of who you are – express yourself with the best camera set-up.

  • How to connect with an audience AS IF you’re still in-person, or in-the-room with them.

  • Feel comfortable making a great first impression while navigating Zoom technology effortlessly!

And if this past year has taught us anything – it’s that we have to be good at adapting the way we work, collaborate, and speak to be effective from a distance.

I’m Alexa Fischer, and I’m a best-selling Udemy instructor with over 114,000 students around the globe. I’m also a former actress who has appeared in roles on top TV shows like NCIS, CSI, and Bones (as well as too many commercials to mention). I took my love of people and became a confidence coach, appearing on The Today Show as well as the stages of major corporations like Sony and IBM, working with executives from Pepsico, Google, and Trader Joes. For the last few years, I’ve been busy building my latest creation – Wishbeads – intentional jewelry to help make your deepest wishes come true.

In other words, I know what it takes to put in the work, learn new things, and shine brightly. I’ve done it and I can teach you how to do it too!

By the end of this course, you’ll know how to navigate the app with confidence without losing your train of thought – and how to dress and arrange your on-camera space for an on-brand, bright presentation that looks hi-definition and professional.

You’ll be armed with the right information about hosting meetings, sending invitations, optimizing your audio and lighting. And I know that once we’ve gone over the basics of equipment and how to look and feel prepared, you’ll actually be able to network on the platform.

You might even have ideas for how to use it to optimize business opportunities from the comfort of your own home – without feeling technologically clueless – and we’ll talk about that too.

It’s crucial that you get the technological details squared away – then you can relax and be at ease on camera.

And I’ve got news for you – the video calling era is really just beginning.

How do you make your background look professional and clean? How can you put your logo or business name on the screen? And how do you avoid the upward, unflattering angle we’re seeing everywhere? You need to know – and after this set of lessons, you’ll be ready.

You can be engaging and yes, even “connected” – on Zoom. Virtual environments are different, but they can still bring people together – and you can still find ways to really impact the people you work with and speak to, and you can find ways to be yourself!

I’m here to guide you through the discomfort of “Zoom fatigue” and more – so you can learn to be at ease, empowered, and – perhaps most importantly – excited to be yourself on camera. See you in class!

Getting Started - Tips and Goals for this Course

Welcome! Here's How to Get the Most Out of This Course

Hi there! I’m so glad you’re here. Welcome to class! My goal is for you to be *wildly* confident on Zoom or any video conferencing platform. Here are my top tips to get the most out of this class.

Set aside whatever you think about video conferencing - This is your chance to get a positive, fresh outlook about being on-camera. I’ll give all the guidance you need to feel confident, set yourself up for success, navigate all the tech stuff, so you look and feel like a total pro. You’re going to be GREAT. Let’s do it!

The Workbook: The Complete Guide

This workbook is for you. It’s yours to keep, it won’t be graded, and it’s a way to record your personal insights as you go along. You’ll be answering important questions about your motivation and your goals, and taking notes on tech tips while - naturally - noticing new ideas and questions that may come up! Download it, print if you like, and have it handy as a companion to each of the video lessons.

Sneaky Thoughts: Identifying What's Holding You Back

If you're the type to join Zoom without your video on, or someone who's been avoiding this platform and the post-COVID era of video conferencing - it's important to identify the negative chatter inside your head and the impulse to stay hidden behind the scenes. Why the resistance? If you don't stop and ask yourself what makes you nervous about being on video, you can't break through it!

In this lecture, you'll identify exactly what's been holding you back! Being self-conscious on camera is perfectly normal! Now, let’s get to the heart of what’s been holding you back. Use the workbook or the worksheet provided in this lecture to address your fear once and for all.

Setting Goals and Staying Motivated

On the other side of knowing what “sneaky thoughts” have been holding you back, a big piece of moving forward with any video platform or element in your business is knowing WHY it matters to you. All that extra “badassery” accelerates when you put purpose behind it!

Why would it make such a difference for you to know how to be yourself on camera? Why do you care to be able to connect with people on these platforms, confidently and naturally?

Anytime you’re trying to expand beyond your patterns, it’s crucial to know WHY you’re doing what you’re doing. That’s going to help you stay focused because remember - it’s so easy to just fall back to your habits like avoidance, caution, and concern.

It’s time for you to actually SHINE on camera, and I know you’re ready to move forward - that’s why you’re here! But what’s important to you right now? Let’s “Zoom” in. (See what I did there?)

Write down your WHY below. What relationships are you looking to create? What business opportunities would you love to see happen? What connections are you looking to make? Who are you interested to help or serve with your expanded self-expression on video?

Let’s answer these questions now. Use the workbook or the worksheet included with this lecture to get those goals on paper.

Take Action! Getting Started Recap

I’m thrilled that you’ve joined me here! Now that we’ve looked at how to get the most out of the course, let’s look at the key action steps that will help you move forward.

Have you set yourself up for success? Let's see!

I'm thrilled you're here and I want to make sure you get the most out of this class - so here's a fun way to check to see if you're on track...

Zoom Basics: Getting To Know the Platform

Zoom Basics: What to Expect

If you weren’t in the habit of using it before now, you’ve probably been playing catch-up and feeling a little confused - and maybe even overwhelmed - by this “new” technology. In the 90s, video conferencing was still a “Jetsons level” technology that we dreamed about - and now here we are, not knowing which buttons to press.

Alexa to the rescue! This section is dedicated to the nitty-gritty details of the Zoom platform.

I’ve included a resource guide with helpful links for common questions, and I also have some screen recordings in the video lectures that will show you exactly where to look on each call to find all of its most useful settings and functions. You’ll be setting up meetings and sending invites in no time!

Signing Up + Selecting Your Plan

New to Zoom? No problem! You can sign up for a new account right here:


Most people are fine with a free account. If you want to host calls longer than 40 minutes, then consider investing in a PRO account. If you need some extra support to learn more about the various plan options, read more here:


Quick Start Challenge - Host Your First Meeting!

Now that you have your account, let’s get you standing out with some professional polish! In this video, you’ll learn how to upload your profile picture, edit your name, and schedule your first meeting to PRACTICE! In no time, you’ll understand everything there is to know about waiting rooms, passcodes, meeting settings, and invitations. I know it sounds like a lot, but you can do it!

Let’s PLAY - Have Fun with Video Filters

Time for some fun, my friends. If you’ve been looking for some comic relief, then video filters are a great way to bring some levity into your life. Silly hats, funny glasses, and some virtual facial hair take all the hesitation out of taking yourself too seriously on-camera. Go ahead, click away, and have fun with video filters now. You can thank me later.

Exploring the Zoom Settings

Let’s take some time to discover the various preference settings inside your Zoom account. The key here is to EXPLORE each section for yourself! In this video, you’ll have a peek at all my personal Zoom settings and why I have selected certain preferences, but I encourage you to see for yourself what you might like. Don’t worry, you can always change them later!

If you’re looking for more guidance, you'll find some additional links to Zoom resources in the Quick Links Resource Guide in Lecture 13.

Inside a Zoom Meeting: Exploring the Bottom Bar

If you’ve ever wondered what all those settings are on the bottom bar of your Zoom room, I’m here to show you exactly what each can do! With a few simple clicks, you can adjust audio settings, video settings, control who comes into your Zoom room, how to communicate with participants through chat, share your screen, record the meeting, and virtually react with some fun emojis. Sounds overwhelming? Nope! It’s easy once you give it a try.

If you’re looking for some quick links to Zoom resources, you'll find them in the Quick Links Resource Guide in Lecture 13.

A Demonstration: Inviting a Guest

The whole purpose of Zoom is to have video conferences with others! In this video, you’ll see exactly how to invite someone into your Zoom meeting and what to expect once they’re there. As a host, you have lots of control as to who you can let in, how your screen appears, how to mute others, or even kick them out if you wish! It’s your party, so feel free to learn the ground rules.

If you’re looking for more guidance, you'll find some additional links to Zoom resources in the Quick Links Resource Guide in Lecture 13.

ZOOM: Quick Links Resource Guide

Each of the videos in this section contains step-by-step demonstrations inside Zoom. If you need any additional support, by all means, head over to Zoom to explore their support pages. Attached you'll find a worksheet with some helpful links to some of the features I covered in the earlier videos.

If I'm brand new to Zoom, what should I do first?

Your Equipment! Here's What You Need to Look Like a Pro

Let's Talk Tech: Here's What to Expect

No need to keep wondering if your videos will look professional enough - that’s why you’re here! Once you become familiar with your equipment and learn how to maximize your in-home shooting space, you’ll shine like a pro.

One of the reasons Zoom has been so successful is that they’ve created an incredibly flexible app that can be used on a variety of devices. Whether you’re using a tablet, a phone, your desktop computer, or a laptop - you can explore which device works best for you. In the following series of videos, you’ll see the pros and cons of each.

Zooming on Your Desktop Computer

My best suggestion is to use your desktop or laptop computer as your go-to piece of equipment, rather than using Zoom on the phone or tablet app. This gives you the option to see many more faces and makes the navigation far easier. In this lecture, I'll show you a few additional ways to get the most out of your built-in lens.

Zooming on Your Laptop

If you’re looking for a bit more flexibility with setting up your space so you can find the ideal background or lighting, a laptop works well! In fact, I love to teach standing up! When recording this course, I built a laptop stand using a crate and a pile of books. Get creative, use your common sense, and see how to position your laptop so it works for you.

Zooming on a Smartphone or Tablet

Smartphones and tablets can be an easy way to Zoom on the go, but you'll want to be mindful of keeping those devices STEADY. In this lecture, we'll review the secrets to getting the most out of these devices! In Lecture 22, you'll find my Equipment Recommendation List as a resource you can download. Enjoy!

Using a Window Mount with your Phone

If you need to take a Zoom call or meeting (or deliver a live stream!) in the car or on-the-go, you can get a window mount. This simple device is exactly what I use each morning at 8:30am PT when I do my Instagram LIVES @wishbeads.official. In this lecture, you'll learn just what you need to get zoomin' on your phone! In Lecture 22, you'll find my Equipment Recommendation List as a resource you can download. Enjoy!

The Sound: Microphone Options

We want to get a warm sound, so a wired headset that plugs into your laptop or desktop is best for improved audio (keep in mind you'll need an adapter for some newer devices). If you want to really empower your voice quality, a Blue Yeti USB microphone is fantastic. A pop filter can also soften hard consonants like Ps and Ts.

In Lecture 22, you'll find my Equipment Recommendation List as a resource you can download. Enjoy!

The Lighting: Finding Your Ideal Light

Great lighting makes you look like a total pro! Whether placing yourself in front of a window or standing near a lamp, the key is to see what kind of light creates a bright, even light across your face. Ideally, you’ll be able to position yourself so there are no shadows on your face. If you're a future Youtuber or an upcoming influencer in your field - you're going to need a dimmable ring light! These round, tripod-based devices provide super bright, even lighting, and happen to be one of my favorite pieces of equipment.

Take a look at the examples I’ve provided in Section 4, and feel free to use as many ideas as you want. In Lecture 22, you'll find my Equipment Recommendation List as a resource you can download. Enjoy!

Pro Tip! Clean The Lens

Sometimes the tiniest thing can make all the difference in the world - Whether you’re using the built-in device camera or an external device, *always* clean the lens. Grab some lens cleaner if you want to be ready for every virtual occasion.

In Lecture 22, you'll find my Equipment Recommendation List as a resource you can download. Enjoy!

Take Action! Find the Equipment You Want to Use

I only recommend items that have great reviews, so if you’re using any of the items or brands I mentioned here, I hope they earn your love too! But if you’re searching for the right microphone or lighting options for your video set-up of course remember to always check the reviews, and the return policy, and make sure that using the equipment is within your tech abilities and budget!

In this lecture, you'll find my Equipment Recommendation List as a resource you can download. Enjoy!

Let's test your knowledge! Why is learning the tech part so important?

There are plenty of options when it comes to where you can ZOOM! While all this talk about tech might seem overwhelming, let's consider the impact it will have on your business.

Setting Up Your Space

Your Space: Here's What To Expect

You already know how Zoom works! Now that we’ve talked about equipment, it’s time to elevate your game even more.

This section is more about what you want to communicate to your viewers and colleagues. How can you use your background to tell a story - do you set up in front of a shelf full of books to appear smart and cultured? Or should you keep the drum set right behind you? Do you show off those house plants? What’s the value of a white wall anyway? We’re going to get into how to make sure your brand is visible all the time - because presenting yourself is a form of communication. Let’s dive in!

Your Background Tells a Story

You’re going to get to know people in a new way thanks to the era of Zoom calls. Aren’t you peeking behind each person on video, perhaps wondering about or judging their home or background a bit?

No matter how convenient that kitchen table is, maybe it’s too busy - we’re going to look at how you can access the great lighting we talked about before while still making sure that YOU are the most interesting subject on screen. Here are my DO's and DON'Ts when choosing the perfect background. Need a reminder? Download the resource PDF with this lecture.

A Peek at Sample Set-Ups for Unusual Locations!

Let's say you're looking to host a Zoom call about a topic that doesn't including sitting at a desk. In this lecture, you'll see how you can Zoom outside or even in your studio. Take your audience inside your world!

A Tip to Avoid Background Distractions

Just a quick tip about our furry friends - and how they tend to steal the show. This is Eddie. Isn't he cute?

Create a Branded Look

If you’re considering using Zoom for your business, that’s a chance for you to think about how you can bring in many of the same design elements of your brand. In this lecture, you'll learn lots of ways to share your best self and your shining business by bringing them into the frame.

An Introduction to Virtual Backgrounds

You’re in outer space! You’re in front of a bridge! You’re at the beach! You can be anywhere with a virtual background, right? If it’s a “fun” call - that’s fine. They are playful - and I do love to play! If you’re using Zoom for work, I vote that you let your personality - and your real background - actually shine through. Don't worry - in the next lecture, I'll show you how to do it. (Because it is kinda cool)

Virtual Backgrounds: A Demonstration

In this lecture, I walk you through how to create virtual backgrounds, either from the images they have inside of Zoom or from the photos you select. One of my favorite resources to find images is Unsplash.com - free images to use from wonderfully creative people. (Credits are always appreciated when using them!) Another resource is Canva.com - design templates for so many things, including Zoom backgrounds (both video and still images). Get your creative juices flowing!

Ideal Camera Positions

We want flattering angles, people - put the lens at the same level as the eyes! Camera position is important because it actually has the power to mimic real life - and in the Zoom era, we need that as much as possible, so we can relax and feel connected to the person on the other side of the device. Here's how to work that camera so you shine like the star you are.

Take Action! Set Up Your Own Space

I’m proud of you! You’re putting EXTRA thought into your background, your brand, your camera angles, and more. You’re so many steps ahead of everyone else - and it’s going to make a difference. Here’s how to make it all come together though: Don’t wait till the last minute! Think about all this stuff in advance. The key is to take action now. You got this!

Let's review! Backgrounds matter... but WHY?

You may have never considered your background before this course, but now that you've completed this section, what's the biggest reason you're going to think about from here on out?

Connecting with Your Audience

Connecting with Your Audience: What To Expect

This section is filled with tips on energy, delivery, how to dress (I know you’ve been wondering about that one), body language, and communication. Your presence is the thing that matters most - whether you’re hosting and leading or just popping into someone else’s group event. This is the moment to look more at your public speaking skills, and how to be inviting with others - EVEN when you’re on the other side of metal, glass, wires, and wifi. Let's dive in.

Your Mood Matters!

Energy is contagious. If you’re not having fun on camera - nobody else is when they’re listening to you. In order to bring your most energized, positive self to the moment, it’s important to think about what you do BEFORE, so you can focus your mind and lift your mood. By the end of this lecture, you'll know just how to lift your spirits, get into the groove, and show up on Zoom with your A-game.

Learn to Love the Lens

The thing we love about talking to people in person is the feeling of connecting with them - and most of that comes from looking in their EYES. But when you’re using a device or selfie-camera, the temptation is to look at the other person, or at yourself. It’s more like talking to a mirror or watching a movie than talking to another person.

But you can give people the feeling that you’re talking TO them, by finding that tiny little circle and looking there. Here's my favorite trick of all time - the post-it trick!

Dynamic Body Language on Camera

Did you know that most communication is actually non-verbal? Body language says A LOT! In this lecture, you'll learn the in's and out's of body language so you can feel confident while still being yourself.

Dress to Express Yourself

To be casual or not to be - that is the question. We all know that’s your “home office” - and if you don’t have a completely dedicated room or workspace, you’re adapting every day. It’s so easy to work from home in sweatpants and a t-shirt - but sometimes it also makes you feel like you’re about to go take a nap. The trick with clothing is to wear something that makes you feel GREAT. Here's my best advice!

What to Do If You Wear Glasses

Glasses don’t have to be a problem - but as your ring light reflects back to you, you might feel like they are. Not to worry! In this lecture, I share a few suggestions for you to SEE and be seen at the same time.

Practice in Low-Stakes Situations

Now it’s time to practice! It’s not enough to just watch this course, you need to put in a wee bit of work. Here are some easy ways to practice your Zoom skills - and hang out with people you love at the same time! Trust me, practice really does make perfect.

Take Action! It's Time to Connect with Your Audience

I know - it’s hard watching and hearing yourself on-camera, but once you get past that initial discomfort, you’ll be vibrant and relaxed, I promise! You see, this is really about confidence - just like every social situation in life. When you learn how to overcome your doubts and hesitations, you begin to explore NEW ways to show up with positive energy - suddenly you shine. You are more comfortable in your own skin and you can actually ENJOY speaking with others. Here's a quick recap of what we reviewed in this section.

Test time! What makes a great first impression?

As I've said before, energy is contagious - so what exactly makes someone feel drawn to you?

Zoom for Business - Expand Your Reach!

Zoom for Business: What To Expect

You might be here just for this section - you see an opportunity as a business owner, freelancer, or instructor to use video conferencing to reach MORE people, more potential customers, and therefore, more money and opportunities.

Let’s take a moment to identify all the ways you could use Zoom in your business - get creative and write them, even the ones that sound outlandish now. You just may get exactly what you want!

Be sure to download the Workbook and write your answers down! There's power in putting pen to paper.

Zoom for Podcasting

Podcasting isn’t just about audio anymore! Zoom is an easy way to host a podcast and connect with your guests on camera as well as on video. In this lecture, I'll show you just how it's done. While some editing is required, it's a great way to SEE your guests while interviewing them.

Zoom for Virtual Events

Zoom events are a wonderful way to host workshops, webinars, and virtual summits to inspire, teach, lead, and ultimately grow your business. People can also join from all over the world! When you’re hosting a Zoom event, be sure to keep a few things in mind so you can control the room and create a seamless experience - that's exactly what we'll be covering in this lecture.

Zoom for Webinars

If you’ve ever thought about hosting a webinar, Zoom can be a great option for you. Learning how to share your screen - gives you an easy way to show your presentations as you host your Zoom meeting.

Since many people are familiar with Zoom, they feel comfortable signing up, navigating the technology, and using the chat feature during the meeting. Great! This gives you the maximum opportunity to connect with your audience while also being able to share your presentation at the same time. In this lecture, I'll take you inside Zoom to learn more.

Take Action! Zoom for Business Recap

It’s time to take action! Right now get your creative juices flowing and think about ways that you can leverage Zoom for your work! Using the Workbook, write out some goals and ideas you have, as well as review my suggestions for taking action toward those goals right now! You’re capable of creating anything you WANT. Dream big, get curious, take small, consistent steps and you’ll be on your way, my friend!

Final Thoughts

Congratulations! You did it!

You did it! Bravo! I’m so proud of you. You put in the work, you got out of your comfort zone, and I hope you’re already reaping the rewards. Woo hoo! Now, the party isn’t over, it’s just getting started! Keep sharing your light and if you want to stay connected, please do! You can find me over at alexafischer.com and at wishbeads.com. Have a question? Please send it my way. Shine on!

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